Legal
Terms of Service
Last updated: May 28, 2026
These Terms of Service explain the general terms for using the NUSTFORGE website, contacting us, requesting project discussions, receiving custom estimates, and engaging with our website, software, automation, SaaS, dashboard, e-commerce, booking system, and technical consulting services.
1. Who we are
NUSTFORGE provides business website development, custom software development, dashboards, portals, SaaS MVPs, e-commerce systems, booking systems, mobile and web apps, automation workflows, and related technical consulting services for businesses, founders, and growing teams.
2. Website use
You may use our website to learn about our services, view work examples, read content, and contact us. You agree not to misuse the website, attempt unauthorized access, disrupt functionality, copy protected assets without permission, submit harmful content, or use the website for unlawful activity.
3. Project inquiries
Submitting a project inquiry, sending a WhatsApp message, booking a discussion, or emailing us does not create a formal client relationship by itself. A project begins only when scope, timeline, deliverables, responsibilities, payment terms, and commercial terms are agreed in writing.
4. Custom estimates and pricing
We do not use fixed public pricing for custom development work. Project estimates depend on requirements, features, design complexity, integrations, timeline, urgency, support needs, technical risk, and business goals. Any estimate shared before full discovery is non-binding unless confirmed in a written agreement.
5. Project scope and changes
Project scope should be clearly defined before development starts. Additional features, revisions, integrations, design changes, timeline changes, third-party requirements, or new business needs may affect cost, schedule, and delivery approach. Changes should be discussed and approved before implementation.
6. Client responsibilities
Clients are responsible for providing accurate requirements, timely feedback, required assets, business rules, content, access credentials, approvals, and any project-specific information needed to deliver the work. Delays in feedback, approvals, content, or third-party access may affect timelines.
7. Content, assets, and permissions
You are responsible for ensuring that any content, images, logos, data, brand assets, copy, files, or materials you provide are accurate and that you have the right to use them. We are not responsible for legal issues caused by client-provided content, assets, data, or instructions.
8. Third-party services
Projects may involve third-party services such as hosting providers, domains, analytics tools, payment gateways, APIs, email services, databases, cloud storage, WhatsApp, GitHub, Supabase, Stripe, AWS, or other tools. Those services are governed by their own terms, pricing, limitations, uptime, data handling, and availability.
9. Delivery, testing, and launch
We aim to deliver reliable, tested, and production-ready work according to the agreed scope. However, launch timelines may depend on client feedback, content readiness, third-party services, integrations, approvals, technical complexity, and changes requested during the project.
10. Support and maintenance
Support and maintenance are provided according to the agreed project terms. Ongoing support, updates, monitoring, hosting changes, new features, bug fixes outside the agreed scope, and third-party service changes may require a separate support or maintenance agreement.
11. Intellectual property
Ownership of project deliverables, source code, design assets, documentation, and reusable components should be defined in the written project agreement. We may retain ownership of general know-how, reusable tools, frameworks, internal processes, and non-client-specific components unless agreed otherwise.
12. Confidentiality and portfolio use
We treat client discussions and project information responsibly. Unless otherwise agreed, we may reference completed work in our portfolio, case studies, proposals, or marketing materials. If a project is confidential, clients should tell us before the project begins so confidentiality expectations can be agreed in writing.
13. No guaranteed business results
While we aim to build high-quality digital products, we do not guarantee specific revenue, traffic, search rankings, conversions, funding, sales, customer growth, or business outcomes unless explicitly stated in a written agreement. Business results depend on many factors outside our control.
14. Limitation of liability
To the maximum extent permitted by applicable law, NUSTFORGE is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, goodwill, or revenue arising from website use, project delays, third-party services, service interruptions, or decisions made based on website content.
15. Changes to these terms
We may update these Terms of Service from time to time. When we do, we will update the “Last updated” date on this page. Continued use of the website after updates means you accept the revised terms.
16. Contact us
For questions about these Terms, contact us at hello@nustforge.com.
Need clarity before starting a project? We can help you understand scope, requirements, timeline, deliverables, and the right development approach before any formal engagement begins.
These terms are provided for general business transparency and do not replace legal advice. For specific legal requirements, consult a qualified legal professional.